The Switchboard resource library brings together a variety of resettlement-related materials. Learn more >>

This library hosts materials developed by Switchboard and by former Office of Refugee Resettlement (ORR)-funded technical assistance (TA) providers (most in fiscal years 2016-2018, with selected earlier materials). This library links materials externally where: their formats were incompatible with internal hosting; they were developed by current ORR-funded TA providers; or they were developed by non-ORR funded authors who granted permission for the links.

Author Definitions

BRYCS
Bridging Refugee Youth and Children's Services
CLINIC
Catholic Legal Immigration Network, Inc. National Citizenship Capacity Building Project
CVT
Center for Victims of Torture National Capacity Building Project for Specialized Torture Treatment Centers
Higher
Higher Employment Services Technical Assistance
Mercy Housing
Mercy Housing Refugee Housing Program
META
Monitoring and Evaluation Technical Assistance Project
NPCT
National Partnership for Community Training Mental Health Technical Assistance Program
Project SOAR
Project for Strengthening Organizations Assisting Refugees
RHTAC
Refugee Health Technical Assistance Center
Welcoming America
Welcoming America's Welcoming Refugees Program
Other
Authors not receiving technical assistance funding from ORR

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Your search yielded 282 result(s).

Icon for Mental Health and Wellness Resource Type

Alternative Therapeutic Approaches to Refugee Mental Health

Guide
Author(s): NPCT
Date: December 1, 2016
Topic(s): Mental Health and Wellness

This guide provides tools, tips, and approaches to infuse mental health into your work with clients as a therapist, case worker, medical practitioner, or program manager.

Icon for Health Resource Type

An Outline of a Best Practice Model for Working With Survivors of Torture

Archived Webinar
Author(s): CVT
Date: September 1, 2017
Topic(s): Health
Subtopic(s): SoT Services

This webinar introduced the culturally appropriate and evidence-based way that complex care approaches can be adapted to the unique healthcare problems of torture survivors. The webinar defined “complex care” and presented a model that encompasses five domains: the trauma story, biomedical, psychological, social, and spiritual. An interactive e-consultation followed. This resource is available on the …

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Icon for Employment Resource Type

Announcing A Guide to Labor Market Information for Refugee Employment Programs

Archived Webinar
Author(s): Higher
Date: March 27, 2018
Topic(s): Employment
Subtopic(s): Federal Workforce Development, Job Development

This webinar announced the publication of the Higher Guide to Labor Market Information (LMI) for Refugee Employment Programs. Listen to the recording to learn about the guide; hear a discussion with a refugee employment manager who has implemented the guide in the field; and hear from a U.S. Bureau of Labor Statistics LMI state representative …

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Icon for Fundraising Resource Type

Annual Appeals

Tip Sheet
Author(s): Project SOAR
Date: December 8, 2010
Topic(s): Organizational Development
Subtopic(s): Fundraising

This tip sheet provides guidance on conducting annual appeals as part of your fundraising strategy.

Icon for Organizational Development Resource Type

Annual Reports

Tip Sheet
Author(s): Project SOAR
Date: November 19, 2010
Topic(s): Organizational Development

This tip sheet provides guidance on developing annual reports for your organization, including tips on doing so in a cost-effective way.

Icon for Community Engagement Resource Type

Answering Difficult Questions

Tip Sheet
Author(s): Project SOAR
Date: September 9, 2011
Topic(s): Community Engagement
Subtopic(s): Media and Communications

This tip sheet reviews strategies for answering difficult questions, including leading questions and questions to which you don’t know the answers.

Icon for Household Pests Resource Type

Bedbug Fact Sheet

Tip Sheet
Author(s): Mercy Housing
Date: June 24, 2008
Topic(s): Housing
Subtopic(s): Household Pests

This basic tip sheet explains what bed bugs are, what they do, where they live, and what you can do to minimize their impact on your life.

Icon for Board of Directors Resource Type

Board Development for ECBOs

Guide
Author(s): Project SOAR
Date: September 1, 2011
Topic(s): Organizational Development
Subtopic(s): Board of Directors

This booklet is a resource for refugee-serving organizations looking to either create a board of directors or increase the capacity of their current board of directors. It can help you build a better board by providing tips for everything from recruiting diverse members to working through common problems boards face.

Icon for Case Management Resource Type

Boundaries – Protecting Clients and Ourselves

Tip Sheet
Author(s): Project SOAR
Date: March 5, 2011
Topic(s): Organizational Development
Subtopic(s): Case Management

This tip sheet reviews how to establish effective boundaries in order to protect both clients and staff.

Icon for Case Management Resource Type

Boundaries in the Electronic Age

Archived Webinar
Author(s): CVT
Date: January 23, 2019
Topic(s): Mental Health and Wellness, Organizational Development
Subtopic(s): Case Management, SoT Services

This webinar examined ethical and professional practice issues related to the electronic evolution in methods of communication.  Use of internet searches on clients, communication via texting, the use of blogs and help sites, friending on social media sites, were discussed along with things which may require the development of program policies and/or standards. Objectives: After …

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