The Switchboard resource library brings together a variety of resettlement-related materials. Learn more >>

This library hosts materials developed by Switchboard and by former Office of Refugee Resettlement (ORR)-funded technical assistance (TA) providers (most in fiscal years 2016-2018, with selected earlier materials). This library links materials externally where: their formats were incompatible with internal hosting; they were developed by current ORR-funded TA providers; or they were developed by non-ORR funded authors who granted permission for the links.

Author Definitions

BRYCS
Bridging Refugee Youth and Children's Services
CLINIC
Catholic Legal Immigration Network, Inc. National Citizenship Capacity Building Project
CVT
Center for Victims of Torture National Capacity Building Project for Specialized Torture Treatment Centers
Higher
Higher Employment Services Technical Assistance
Mercy Housing
Mercy Housing Refugee Housing Program
META
Monitoring and Evaluation Technical Assistance Project
NPCT
National Partnership for Community Training Mental Health Technical Assistance Program
Project SOAR
Project for Strengthening Organizations Assisting Refugees
RHTAC
Refugee Health Technical Assistance Center
Welcoming America
Welcoming America's Welcoming Refugees Program
Other
Authors not receiving technical assistance funding from ORR

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Icon for Country Guides Resource Type

Cultural Backgrounder: Refugee Families from Iraq

Guide
Author(s): BRYCS, Head Start
Date: July 16, 2018
Topic(s): Country Guides, Family Strengthening
Subtopic(s): Cultural Backgrounders

This guide provides general cultural information on refugees and cultural groups from Iraq. This resource provides basic information to help staff begin discussions with families and communities. 

Icon for Country Guides Resource Type

Cultural Backgrounder: Refugee Families from Burma

Guide
Author(s): BRYCS, Head Start
Date: July 16, 2018
Topic(s): Country Guides, Family Strengthening
Subtopic(s): Cultural Backgrounders

This guide provides general cultural information on refugees and cultural groups from Burma (Myanmar). This resource provides basic information to help staff begin discussions with families and communities. 

Icon for Country Guides Resource Type

Cultural Backgrounder: Bhutanese Refugee Families

Guide
Author(s): BRYCS, Head Start
Date: July 16, 2018
Topic(s): Country Guides, Family Strengthening
Subtopic(s): Cultural Backgrounders

This guide provides general cultural information on refugees and cultural groups from Eastern Nepal (Bhutan). This resource provides basic information to help staff begin discussions with families and communities. 

Icon for Country Guides Resource Type

Ways to Use Cultural Backgrounders

Tool or Template
Author(s): BRYCS, Head Start
Date: July 16, 2018
Topic(s): Country Guides, Family Strengthening
Subtopic(s): Cultural Backgrounders

 This tool is designed to assist programs in making use of the four Cultural Backgrounders. It provides basic information to help staff begin discussions, relationships, and partnerships with immigrant and refugee families from Burma, Iraq, Somalia, and Eastern Nepal (Bhutanese).

Icon for Monitoring and Evaluation Resource Type

3 Steps for Developing Key Evaluation Questions

Tip Sheet
Author(s): META
Date: July 6, 2018
Topic(s): Monitoring and Evaluation

Evaluation questions, also called key evaluation questions or KEQs, are the high-level questions an evaluation project is designed to answer. KEQs are not the individual questions you ask during data collection, such as those used in a survey questionnaire, interview or focus group discussion. Instead, KEQs define what the project team seeks to learn and …

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Icon for Data Analysis Resource Type

Research/Evaluation After-Action Review Meeting Template

Tool or Template
Author(s): META
Date: July 2, 2018
Topic(s): Monitoring and Evaluation
Subtopic(s): Data Analysis, Evaluation and Research

A research/evaluation after-action learning review is a process of reflection (via meeting, workshop, or other form of consultation) at the end of a research and evaluation project. It differs from workshops or other events used to discuss and disseminate findings in that its goal is to reflect not on the program or policy studied, but …

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Icon for Community Engagement Resource Type

Webinar on Building Welcoming Communities Through Engaging Volunteers

Archived Webinar
Author(s): Welcoming America
Date: July 1, 2018
Topic(s): Community Engagement, Organizational Development

This webinar discussed the importance of leveraging volunteer interest to build greater local welcome for refugees and showcases two promising practices that have been successful at doing so. To stream this webinar, click the external link. You will be prompted for registration information.

Icon for Health Resource Type

Leadership and Resilience Among Survivors of Violence and Torture

Archived Webinar
Author(s): CVT
Date: July 1, 2018
Topic(s): Health, Mental Health and Wellness
Subtopic(s): SoT Services, SoT Services

In this webinar, presenters described their experiences developing programs that were started and led by survivors. They also discussed how their own past experiences and resilience informs the work they do. The webinar described how integrating survivors into a program’s work can incorporate their voices, support them as experts in their own experiences, and assist …

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Icon for Child and Youth Development Resource Type

Supporting Newcomer Students through Parent Civic Engagement in Schools

Archived Webinar
Author(s): BRYCS
Date: July 1, 2018
Topic(s): Child and Youth Development, Family Strengthening
Subtopic(s): Early Childhood Education, Youth Education

If you work in refugee resettlement or serve as a refugee community leader, watch this recording to learn how you can encourage refugees to become more civically engaged with their local school systems. Presenters discuss opportunities such as providing input on budgets and weighing in on school board policies and regulations. Learn about refugee parental …

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Icon for Career Advancement Resource Type

Webinar – How to Design and Measure a Successful Career Advancement Program

Archived Webinar
Author(s): Higher, META
Date: June 27, 2018
Topic(s): Employment, Monitoring and Evaluation
Subtopic(s): Career Advancement, Project Design and M&E Planning

This webinar was offered in collaboration with Higher Advantage (LIRS) and included a guest speaker from USCRI of North Carolina. After viewing this webinar recording, you will be able to: Name the key outcomes and activities of a successful career advancement program Understand methods and tools to measure program components and use program data to …

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