The Switchboard resource library brings together a variety of resettlement-related materials. Learn more >>

This library hosts materials developed by Switchboard and by former Office of Refugee Resettlement (ORR)-funded technical assistance (TA) providers (most in fiscal years 2016-2018, with selected earlier materials). This library links materials externally where: their formats were incompatible with internal hosting; they were developed by current ORR-funded TA providers; or they were developed by non-ORR funded authors who granted permission for the links.

Author Definitions

BRYCS
Bridging Refugee Youth and Children's Services
CLINIC
Catholic Legal Immigration Network, Inc. National Citizenship Capacity Building Project
CVT
Center for Victims of Torture National Capacity Building Project for Specialized Torture Treatment Centers
Higher
Higher Employment Services Technical Assistance
Mercy Housing
Mercy Housing Refugee Housing Program
META
Monitoring and Evaluation Technical Assistance Project
NPCT
National Partnership for Community Training Mental Health Technical Assistance Program
Project SOAR
Project for Strengthening Organizations Assisting Refugees
RHTAC
Refugee Health Technical Assistance Center
Welcoming America
Welcoming America's Welcoming Refugees Program
Other
Authors not receiving technical assistance funding from ORR

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Your search yielded 267 result(s).

Icon for Child and Youth Development Resource Type

“I Have”, “I Am,” and “I Can”: Serving Students with Interrupted Formal Education

Archived Webinar
Author(s): BRYCS
Date: August 1, 2018
Topic(s): Child and Youth Development
Subtopic(s): Youth Education

Who are students with interrupted formal education? What challenges do they face as they struggle to succeed in school and society? Professionals who work with Students with Interrupted Formal Education (SIFE) learners can watch this webinar to gain an understanding of where these students have been and why they may have gaps in their academic …

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Icon for Employment Resource Type

10 Interview Prep Best Practices

Tip Sheet
Author(s): Higher
Date: February 1, 2016
Topic(s): Employment
Subtopic(s): Job Readiness

10 Interview Preparation Best Practices is a visual collection of job developers’ tips, tricks, and best practices for providing clients with the skills they need to successfully interview for employment.

Icon for Monitoring and Evaluation Resource Type

3 Steps for Developing Key Evaluation Questions

Tip Sheet
Author(s): META
Date: July 6, 2018
Topic(s): Monitoring and Evaluation

Evaluation questions, also called key evaluation questions or KEQs, are the high-level questions an evaluation project is designed to answer. KEQs are not the individual questions you ask during data collection, such as those used in a survey questionnaire, interview or focus group discussion. Instead, KEQs define what the project team seeks to learn and …

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Icon for Case Management Resource Type

4 Practical Tips for Improving Data Quality in Case Management Programs, with Case Study

Tip Sheet
Author(s): META
Date: November 17, 2016
Topic(s): Monitoring and Evaluation, Organizational Development
Subtopic(s): Case Management, Data Quality

We all collect a range of data for our refugee case management programs. We use data to determine and document client eligibility, to ensure the quality and timeliness of services, to track program progress and outcomes, and to inform decision making.  These resources will help you ensure that the data collected as part of case management is …

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Icon for Data Collection Resource Type

5 Questions for Obtaining Meaningful Informed Consent

Tip Sheet
Author(s): META
Date: May 11, 2018
Topic(s): Monitoring and Evaluation
Subtopic(s): Data Collection, Evaluation and Research

Meaningful informed consent entails more than a participant’s signature on a consent form. The steps that we take for obtaining consent are crucial to safeguarding participants’ dignity, autonomy and well-being, especially when collecting data from vulnerable populations. META’s introductory tip sheet walks through five questions to ask yourself when developing plans and procedures for obtaining …

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Icon for Data Collection Resource Type

5 Steps for Choosing Data Collection Methods

Tip Sheet
Author(s): META
Date: February 27, 2017
Topic(s): Monitoring and Evaluation
Subtopic(s): Data Collection

To deliver data-driven, evidence-based programs for refugees, we need to ask the right questions and gather the right information. Data collection methods not only determine whether we can gather the information we need, but also influence data quality, affect the conclusions we’re able to draw, and have budget implications. META’s 5 Steps for Choosing Data Collection Methods walks …

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Icon for Evaluation and Research Resource Type

5 Steps for Establishing Productive Research Partnerships

Tip Sheet
Author(s): META
Date: April 9, 2018
Topic(s): Monitoring and Evaluation
Subtopic(s): Evaluation and Research

Does your organization aspire to do research? Going beyond routine program monitoring and evaluation, research is a systematic investigation conducted to contribute to or fill a gap in evidence or generalizable knowledge. A common reason organizations may conduct research is in the context of impact evaluation. But regardless of the motivation, research can be difficult …

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Icon for Monitoring and Evaluation Resource Type

5 Steps for Planning Focus Group Discussions

Tip Sheet
Author(s): META
Date: June 26, 2018
Topic(s): Monitoring and Evaluation

A focus group discussion (FGD) is a data collection method that involves a structured interview with a small group of 6-12 people. A moderator asks respondents both standardized and follow-up questions to collect information about their experiences, feelings, and preferences. This tip sheet walks through five steps to take when planning FGDs and provides additional …

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Icon for Monitoring and Evaluation Resource Type

5 Steps for Planning Surveys

Tip Sheet
Author(s): META
Date: June 26, 2018
Topic(s): Monitoring and Evaluation

A survey is a data collection method that allows you to systematically gather information from a defined population. This tip sheet walks through five steps to take when planning surveys and provides additional resources that can help you in the process.

Icon for Monitoring and Evaluation Resource Type

5 Steps for Using Data to Tell Program Stories

Tip Sheet
Author(s): META
Date: December 8, 2017
Topic(s): Monitoring and Evaluation
Subtopic(s): Presenting Data

Often, we talk about monitoring, evaluation and reporting as activities we do for donors. Consider reframing the discussion: data collected through monitoring and evaluation answers questions that enable us to tell factual stories about our programs, in order to facilitate decision-making and action. These five steps will help you get started in thinking and talking …

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